Delivering on reliable, high cleaning standards is critical to providing healthy, comfortable, and appealing living environments — both for current residents and prospective tenants. However, labor challenges, inconsistent service quality, and other operational hurdles jeopardize standard operating procedures (SOPs) and your bottom line. These difficulties are further complicated when your custodial staff’s days are filled with repetitive, monotonous, and occasionally dangerous cleaning tasks that threaten overall operations productivity.
With mounting pressure to control increasing operational expenses, the right solution must enable you to do more with the current budget and team at your disposal.
Autonomous cleaning robots, such as Whiz and Scrubber 50 Pro, offer multifamily management teams a better approach to bridging custodial labor gaps, providing best-in-class service, and delivering a consistent level of cleanliness when vacuuming carpeted hallways, hard-floored lobbies, and more. Vacuuming, sweeping, and mopping are crucial components of cleaning operating procedures, but these activities are time-consuming and unappealing to custodial staff. By reassigning these repetitive yet necessary tasks to our service robotics, you’ll motivate custodial staff and give them more time for higher value-based services, such as timely maintenance and repairs, that are sure to improve the tenant experience.
Support or realize lower unit turnover.
In this case study, discover how our partnership with Core Facility Services eased cleaning challenges and improved cleaning operations by:
Attracting and retaining tenants requires multifamily management to prioritize superior quality and consistency of service. Our commercial-grade solutions empower custodial teams to continue to meet tenants’ rising expectations by accelerating their task execution without cutting corners on quality. Powered by cutting-edge AI, our portfolio of robots responsively navigate their environments and avoid obstacles in their route. Plus, their operating systems update in the background, allowing them to stay always “up-to-date” and improve their performance over time without disrupting service.
Achieve 100% of tasks outlined in your SOPs by utilizing robotic solutions that work autonomously alongside your team. As our solutions vacuum, scrub, spot clean, and more, your custodial staff can prioritize other items required by SOPs — including maintenance requests, detail cleaning, and safety standard compliance — that greatly contribute to the overall tenant experience.
Near real-time, data-driven reporting and analytics give multifamily property management and owners documented proof of performance and greater confidence that they are achieving standard operating procedures. Because you can use our portfolio of robots during business hours, our solutions assure tenants, property owners, and management teams of your ongoing commitment to clean, healthy, and safe living environments.
For additional visibility into performance and management, our customers can fully oversee their robot fleet using our proprietary data and reporting platform, SoftBank Robotics Connect.
As part of our unparalleled commitment to service, we give our clients guaranteed fixed costs for a defined period, which includes no-cost repairs. Compared to highly variable operating expenses — such as custodial wages — our fixed-cost services give multifamily managers more control over operational expenses today and in the future. By empowering multifamily teams to do more with their budget and people, we help mitigate the impact of unanticipated expenses, improve unit retention, and increase confidence in the services you deploy.
SoftBank Robotics’ solutions make the most of your existing labor within the parameters of your available budget. By fully integrating our portfolio of robots into your operating procedures, our solutions tackle tedious, monotonous, and at times dangerous cleaning responsibilities. Not only will your custodial staff have more time to address complementary, higher-value tenant services (like timely maintenance and repairs), they’ll also feel more engaged by the work they’re now able to execute.
Tenants, property owners, and managers love seeing our robotic solutions as they accomplish their tasks. In increasingly competitive housing and rental markets, our robots could be the differentiators that help your property stand out from the crowd. They’re the ideal balance between the most appropriate use of technology and the best way to engage and retain your people.
With visible proof that your tenants are in a clean, safe, and healthy environment, you can enhance tenant experiences, improve your building’s reputation, reduce unit turnover, and ultimately return greater profits to the business.
As part of the largest technology fund in the world, our depth of robotic experience, research, and knowledge leads the market with over 35,000 robotic solutions successfully deployed in service industries globally.
With white glove services, including onboarding, deployment, operations reviews, and a world-class on-call technical support structure, our market-leading integrated, robotic solutions can be adopted quickly and successfully in virtually any facility.
Industry standard-setting methodologies drive the adoption of collaborative robots and deliver proven business value, guaranteed (subject to requirements).
SoftBank Robotics Connect, our proprietary data and reporting platform, constantly gathers data from its integrated robots as they clean. It stores information about routes followed, assists needed, runtime, and other insights in the cloud. Access data in near real-time to guide reporting and optimization opportunities.
The SBR Connect dashboard is also your entry point to efficiently managing a broader robotics ecosystem. Facility managers can operate a fleet of robots across many locations through a single cloud-based interface. From the SBR Connect dashboard, users can effectively manage their fleets, while managers can track ROI.
With rising costs, labor challenges, and high inflation, previously effective strategies to raise NOI are no longer sustainable and could even backfire. Read this free guide to learn how you can potentially lower operational costs while adding new value to the resident experience.
