Flagship Facility Services provides comprehensive maintenance services to some of the busiest airports in the US. In addition, they support 20 of the top ranked airports in JD Power’s 2024 North America Airport Satisfaction Survey1. The fast-moving, dynamic airport environment requires keeping the facilities clean in an efficient manner and at the same time maintaining the highest level of cleanliness. This is an important job for the airport, and for the people working at and moving through it. Experience matters and Flagship takes pride in serving the airport’s employees and their customers.
1 https://flagshipinc.com/industries/aviation/
Flagship turned to SoftBank Robotics America (SBRA) as a trusted partner who could deliver Flagship’s vision of operational excellence. SBRA had the expertise necessary to integrate advanced cleaning technologies, such as autonomous robots (aka cobots which are collaborative technologies), into Flagship’s janitorial operations. SBRA was able to work with Flagship’s teams to successfully develop a suite of technology solutions designed to meet the dynamic needs of airport environments, enable adoption of the technology, set performance goals and deliver value from the program.
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