Data-driven insights that confirm clean

SoftBank Robotics Connect provides users and managers actionable data analytics-based insights that help drive targeted improvements in productivity, efficiency, and robot effectiveness. Our proprietary data and reporting platform gives customers, guests, and employees visibility into cleaning operations and confidence in the cleanliness of their surroundings.


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Capture data and reporting insights in near real-time.

SBR Connect captures each commercial robot vacuum’s coverage and run time plus identifies and reminds users of regular maintenance needs for peak performance. Through the SBR Connect dashboard, users can manage the routes, locations, and productivity of units to improve their performance.

SBR Connect Dashboard multiple robots

Built to meet the needs of your industry.

From comparing planned to actual usage to viewing route reports, SoftBank Robotics Connect provides a smarter way to capture proof of clean for a broad spectrum of commercial industry leaders in:

  • Hospitality
  • Healthcare
  • Senior living
  • Commercial cleaning
  • Education
  • Workplace
  • Multifamily
  • And more

See the SBR Connect difference:

The SBR Connect dashboard is equipped with all the tools you and your team need to manage operations and capture key insights.

Team Leads:


SMS Notifications

Team leads receive near real-time texts on their mobile device that alert them of Whiz activity, including the start and completion of cleaning routes, as well as notifications from specific robots that prevent cleaning delays.


Customer Automation Portfolio

SBR Connect’s customer automation portfolio empowers team leads to make data-informed decisions that help them manage their spaces and optimize their Whiz fleets.



By mapping fleet routes, tracking operator interventions, and monitoring usage data, SBR Connect helps team leads make the most of their Whiz units.

Operations Managers:



SBR Connect gathers your data in one easily accessible place for better management of Whiz’s performance. Its reporting features track business goals and provide actionable insights to help operation leaders get the most out of Whiz.



SBR Connect’s combination of telemetry with data analytics, machine learning, and a responsive user experience supports users in better managing their environments and quantifying robotics' value and ROI to their business.

See What Our Customers Are Saying

"Just like how people smile and seem reassured to see Whiz continuously cleaning their hotel or office, the data reporting allows me to alleviate my customers' concerns about the health impacts of one of the biggest air filters in their space - carpet."

Executive Vice President, Commercial Cleaning Services Company

"I love it! I love the reporting...we can turn around and have a report and say, yes, this is exactly how much and how often we get investment back."

Director, Senior Living Community

"The quality is second to none. My client was happy with transparency. You know exactly what Whiz is doing and you know at the end of the day, it's paying for itself fairly quickly."

General Manager, Facility Services Company

Frequently Asked Questions

1. How can I optimize my cleaning operations?

On its own, automation offers near-limitless potential to optimize your current team’s performance. But by utilizing data and analytics to monitor this performance over time, you’ll be even better equipped to make strategic decisions that will fully utilize both your existing cleaning staff and collaborative service robots.

2. How can I improve my team’s cleaning productivity?

Access to actionable, accurate data can elevate already high-performing teams to an even higher caliber of excellence. By hosting all cleaning data in SBR Connect, operations leaders are able to compare current performance to KPIs, measure ROI, and monitor current performance against business goals. Over time, cleaning data may also illuminate opportunities for operational improvement that would have otherwise gone unnoticed.

3. How can I meet and optimize SOPs with limited staff and resources?

Falling short of SOPs is a common symptom for teams that are short on staff or tight on budget. Pairing cleaning service robotics with an intelligent reporting platform means that you not only are automating tasks that typically require substantial time and human effort to complete, but are also gaining a complete picture of your current performance (and therefore places where you can push the automation needle even further).

4. How can I better control the cost of cleaning operations?

Our entire portfolio of service robotics comes at a guaranteed fixed price for a limited time, which can help you mitigate more variable expenses, such as increasing cleaning staff wages.

5. How can I more accurately anticipate essential cleaning services?

Data analytics are critical to monitoring your current cleaning performance and anticipating future needs. Our entire portfolio of robots integrates with our proprietary data and reporting platform to give our clients near real-time insights into their fleet’s utilization and current cleaning capabilities, which can help you make better-informed decisions when additional cleaning needs arise.

Ready to explore cleaning automation?

Schedule a call with our team of automation experts to explore what SBR Connect can do for your organization.