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HSBC Bank and SoftBank Robotics Bring Bank of the Future Experience to Miami

The digital banking experience is transforming as quickly as the smartphone revolution took off said Jeremy Balkin, Head of Innovation at HSBC. Pepper's rollout is part of our larger vision to transform HSBC's branch banking experience into the Branch of the Future by providing a host of consumer-facing upgrades that will take the franchise in an exciting new direction. By creating these revolutionary new types of digitally enhanced retail banking experiences that use data intelligence and leading edge robotics, HSBC is transforming the everyday task of a branch visit into a memorable and extraordinary experience.