Whiz Notification Lookup
Please enter the Code or Notification Message below.
0 - %1 SYSTEM ERROR
Description: SYSTEM ERROR
Resolution:
1. Please reboot the machine.
2. If the problem persists, contact customer service.
1. Please reboot the machine.
2. If the problem persists, contact customer service.
604 - BATTERY IS TOO LOW
Description: Primary battery low
Resolution:
Change the main battery. Do NOT leave the battery slot empty for more than 3min.
Change the main battery. Do NOT leave the battery slot empty for more than 3min.
604+608 - BATTERY IS TOO LOW
Description: Primary battery low
Resolution:
Secondary battery is too low. Turn off the machine and change the main battery.
Secondary battery is too low. Turn off the machine and change the main battery.
603 - BATTERY MISSING
Description: Primary Battery state unknown
Resolution:
Insert a main battery into the robot. Do NOT leave the battery slot empty for more than 3 min
Insert a main battery into the robot. Do NOT leave the battery slot empty for more than 3 min
609 - BATTERY MISSING
Description: Primary battery is disconnected
Resolution:
Insert a main battery into the robot. Do NOT leave the battery slot empty for more than 3 min
Insert a main battery into the robot. Do NOT leave the battery slot empty for more than 3 min
608 - BATTERY SYSTEM CHECK
Description: Secondary battery is low
Resolution:
1. Do not swap the main battery.
2. Continue use, message will auto dismiss when the check is complete.
1. Do not swap the main battery.
2. Continue use, message will auto dismiss when the check is complete.
607 - SECONDARY BATTERY OFF
Description: Secondary battery is disconnected
Resolution:
Do NOT remove the main battery, unless the machine is powered off.
Do NOT remove the main battery, unless the machine is powered off.
605 - DUSTBAG FULL
Description: Dust bag is full detected
Resolution:
Inspect and replace the dustbag.
Inspect and replace the dustbag.
602 - BUMPER STUCK
Description: Bumper response has timed out
Resolution:
1. Inspect machine for damage or debris.
2. Using two hands, pull the bumper forward. 3. Press the blue button to resume.
1. Inspect machine for damage or debris.
2. Using two hands, pull the bumper forward. 3. Press the blue button to resume.
500 - EMERGENCY BUTTON PRESSED
Description: Emergency stop has been pressed
Resolution:
1. Inspect the robot and environment.
2. If clear, release the emergency stop button
1. Inspect the robot and environment.
2. If clear, release the emergency stop button
29999-20002 - SAVE ERROR
Description: ROUTE_TOO_SHORT
Resolution:
Route is too short. Return home and reteach a longer route.
Route is too short. Return home and reteach a longer route.
29999-20003 - SAVE ERROR
Description: IMU_ERROR
Resolution:
1. IMU sensor error. Please reboot the machine and restart your route.
2. If the problem persists, contact customer service.
1. IMU sensor error. Please reboot the machine and restart your route.
2. If the problem persists, contact customer service.
29999-20004 - SAVE ERROR
Description: ROUTE_IS_BACKWARDS
Resolution:
Make sure to not pull the robot backwards more than 20cm at a time while teaching a route.
Make sure to not pull the robot backwards more than 20cm at a time while teaching a route.
29999-20005 - SAVE ERROR
Description: LIDAR_DELAY
Resolution:
1. Sensor Error. Clean the bottom sensor.
2. Reboot the machine. If problem persists, contact customer service.
1. Sensor Error. Clean the bottom sensor.
2. Reboot the machine. If problem persists, contact customer service.
29999-20006 - SAVE ERROR
Description: ROUTE_CANNOT_CONNECT
Resolution:
Return home to restart teaching a route.
Return home to restart teaching a route.
29999-20007 - SAVE ERROR
Description: ROUTE_FAILED
Resolution:
Return home to restart teaching a route.
Return home to restart teaching a route.
29999-20008 - SAVE ERROR
Description: ROUTE_ENDPOINTS_EMPTY
Resolution:
Return home to restart teaching a route.
Return home to restart teaching a route.
29999-20009 - SAVE ERROR
Description: IMU_ZERO
Resolution:
1. IMU sensor error. Please reboot the machine and restart your route.
2. If the problem persists, contact customer service.
1. IMU sensor error. Please reboot the machine and restart your route.
2. If the problem persists, contact customer service.
103 - ROBOT IS STUCK
Description: robot is stuck
Resolution:
1. Make sure the robot’s path is clear or push past any obstacles.
2. Press the blue button to start.
1. Make sure the robot’s path is clear or push past any obstacles.
2. Press the blue button to start.
104 - PATH IS BLOCKED
Description: Path is blocked
Resolution:
1. Make sure the robot’s path is clear or push past any obstacles.
2. Press the blue button to start.
1. Make sure the robot’s path is clear or push past any obstacles.
2. Press the blue button to start.
302 - PATH IS BLOCKED
Description: no non-colliding move
Resolution:
1. Make sure the robot’s path is clear or push past any obstacles.
2. Press the blue button to start.
1. Make sure the robot’s path is clear or push past any obstacles.
2. Press the blue button to start.
303 - PATH IS BLOCKED
Description: no move along the path
Resolution:
1. Make sure the robot’s path is clear or push past any obstacles.
2. Press the blue button to start.
1. Make sure the robot’s path is clear or push past any obstacles.
2. Press the blue button to start.
304 - PATH IS BLOCKED
Description: robot is colliding
Resolution:
1. Make sure the robot’s path is clear or push past any obstacles.
2. Press the blue button to start.
1. Make sure the robot’s path is clear or push past any obstacles.
2. Press the blue button to start.
305 - PATH IS BLOCKED
Description: path is too close
Resolution:
1. Make sure the robot’s path is clear or push past any obstacles.
2. Press the blue button to start.
1. Make sure the robot’s path is clear or push past any obstacles.
2. Press the blue button to start.
306 - PATH IS BLOCKED
Description: too close to obstacles
Resolution:
1. Make sure the robot’s path is clear or push past any obstacles.
2. Press the blue button to start.
1. Make sure the robot’s path is clear or push past any obstacles.
2. Press the blue button to start.
307 - PATH IS BLOCKED
Description: robot touches obstacle
Resolution:
1. Make sure the robot’s path is clear or push past any obstacles.
2. Press the blue button to start.
1. Make sure the robot’s path is clear or push past any obstacles.
2. Press the blue button to start.
308 - ROBOT IS STUCK
Description: can not decide (not really blocked, but should probably go here)
Resolution:
1. Make sure the robot’s path is clear or push past any obstacles.
2. Press the blue button to start.
1. Make sure the robot’s path is clear or push past any obstacles.
2. Press the blue button to start.
309 - ROBOT IS STUCK
Description: path is behind
Resolution:
1. Make sure the robot’s path is clear or push past any obstacles.
2. Press the blue button to start.
1. Make sure the robot’s path is clear or push past any obstacles.
2. Press the blue button to start.
106 - ROBOT FAILED TO RECOVER
Description: failed to find path during recovery
Resolution:
1. Follow the arrow and push the robot towards the red path.
2. When correct, the path will turn blue. 3. Press blue button to start.
1. Follow the arrow and push the robot towards the red path.
2. When correct, the path will turn blue. 3. Press blue button to start.
300 - ROBOT IS TOO FAR FROM PATH
Description: path is too far
Resolution:
1. Follow the arrow and push the robot towards the red path.
2. When correct, the path will turn blue. 3. Press blue button to start.
1. Follow the arrow and push the robot towards the red path.
2. When correct, the path will turn blue. 3. Press blue button to start.
301 - ROBOT IS OFF PATH
Description: no path given
Resolution:
1. Follow the arrow and push the robot towards the red path.
2. When correct, the path will turn blue. 3. Press blue button to start.
1. Follow the arrow and push the robot towards the red path.
2. When correct, the path will turn blue. 3. Press blue button to start.
10001 - ROBOT CANNOT RESUME FROM HERE
Description: failed to resume
Resolution:
1. Follow the arrow and push the robot towards the red path.
2. When correct, the path will turn blue. 3. Press blue button to start.
1. Follow the arrow and push the robot towards the red path.
2. When correct, the path will turn blue. 3. Press blue button to start.
10000 - ROBOT LOST
Description: delocalization
Resolution:
1. Return the robot to home location.
2. Restart the route.
1. Return the robot to home location.
2. Restart the route.
6000 - BOTTOM SENSOR ERROR
Description: Dirty Planar Lidar
Resolution:
1. Inspect and clean the bottom sensor.
2. Reboot the machine. If the problem persists, contact customer service.
1. Inspect and clean the bottom sensor.
2. Reboot the machine. If the problem persists, contact customer service.
6002 - FRONT CAMERA ERROR
Description: Front Camera Error
Resolution:
1. Inspect and clean the sensors.
2. Reboot the machine. If the problem persists, contact customer service.
1. Inspect and clean the sensors.
2. Reboot the machine. If the problem persists, contact customer service.
8100 - %1 SYSTEM ERROR
Description: Planar lidar: Delay/Disconnect
初期不良の可能性大
Resolution:
Lidar connection error. 1. Please reboot the machine.
2. If the problem persists, contact customer service.
Lidar connection error. 1. Please reboot the machine.
2. If the problem persists, contact customer service.
8700 - %1 SYSTEM ERROR
Description: Depth Camera: Delay/Disconnect
Resolution:
DEPTH CAMERA connection error. 1. Please reboot the machine.
2. If the problem persists, contact customer service.
DEPTH CAMERA connection error. 1. Please reboot the machine.
2. If the problem persists, contact customer service.
601 - CLIFF DETECTED
Description: Cliff sensor has been triggered
Resolution:
1. Make sure the machine is not operating near stairs or escalators.
2. Press the blue button to resume.
1. Make sure the machine is not operating near stairs or escalators.
2. Press the blue button to resume.
606 - %1 SYSTEM ERROR
Description: VCU Disconnected
初期不良の可能性大
Resolution:
Failed to connect to VCU. 1. Please reboot the machine.
2. If the problem persists, contact customer service.
Failed to connect to VCU. 1. Please reboot the machine.
2. If the problem persists, contact customer service.
610 - %1: %2 FIRMWARE ERROR
Description: Fatal VCU Fault
Resolution:
Robot encountered a fatal firmware fault. 1. Please reboot the machine.
2. If the problem persists, contact customer service.
Robot encountered a fatal firmware fault. 1. Please reboot the machine.
2. If the problem persists, contact customer service.
700 - %1 COMMUNICATION ERROR
Description: Shining Disconnected
Resolution:
1. Please reboot the machine.
2. If the problem persists, contact customer service.
1. Please reboot the machine.
2. If the problem persists, contact customer service.
701 - %1 COMMUNICATION ERROR
Description: Shining Connection Timeout
Resolution:
1. Please reboot the machine.
2. If the problem persists, contact customer service.
1. Please reboot the machine.
2. If the problem persists, contact customer service.
702 - %1 COMMUNICATION ERROR
Description: Shining Connection Timeout
Resolution:
1. Please reboot the machine.
2. If the problem persists, contact customer service.
1. Please reboot the machine.
2. If the problem persists, contact customer service.
703 - %1 COMMUNICATION ERROR
Description: Shining Connection Timeout
Resolution:
1. Please reboot the machine.
2. If the problem persists, contact customer service.
1. Please reboot the machine.
2. If the problem persists, contact customer service.
705 - AUTONOMY DISABLED
Description:
Resolution:
All functions disabled. Please contact customer service.
All functions disabled. Please contact customer service.
30000 - %1 COMMUNICATION ERROR
Description: Route failed to upload to ROC
Resolution:
1. Please reboot the machine.
2. If the problem persists, contact customer service.
1. Please reboot the machine.
2. If the problem persists, contact customer service.
30001 - %1 COMMUNICATION ERROR
Description: Failed to get route from ROC
Resolution:
1. Failed to load route data. Please retry.
2. If the problem persists, contact customer service."
1. Failed to load route data. Please retry.
2. If the problem persists, contact customer service."
612 - BUMPER STUCK
Description: Bumper Erratic
Resolution:
1. Inspect machine for damage or debris.
2. Using two hands, pull the bumper forward. 3. Press the blue button to resume.
1. Inspect machine for damage or debris.
2. Using two hands, pull the bumper forward. 3. Press the blue button to resume.
614 - MACHINE BACKUP ERROR
Description: Backup Command Limit Exceeded
Resolution:
1.Please inspect the machine's environment and remove any obstacles.
2. Press the blue button to resume.
1.Please inspect the machine's environment and remove any obstacles.
2. Press the blue button to resume.
615 - MACHINE BACKUP ERROR
Description: Backup Distance Limit Exceeded
Resolution:
1.Please inspect the machine's environment and remove any obstacles.
2. Press the blue button to resume.
1.Please inspect the machine's environment and remove any obstacles.
2. Press the blue button to resume.
613 - DUSTBAG SENSOR ERROR
Description: Bag Sensor Erratic
Resolution:
Please contact customer service.
Please contact customer service.
616 - MACHINE IS RUNNING TOO HOT
Description: VCU is over temperature limit
Resolution:
1. Please wait 15 minutes to let the temperature decrease.
2. Press the blue button to resume.
1. Please wait 15 minutes to let the temperature decrease.
2. Press the blue button to resume.
617 - PAGER CONNECTION ERROR
Description: Pager Delocalized
Resolution:
1. Bring pager back to the machine.
2. Press and hold the main button on the pager for 6 seconds. 3. Dock the pager and reboot the machine. If connection fails, please contact customer service.
1. Bring pager back to the machine.
2. Press and hold the main button on the pager for 6 seconds. 3. Dock the pager and reboot the machine. If connection fails, please contact customer service.
619 - %1 SYSTEM ERROR
Description: Local ROC cache timeout
Resolution:
ROCD connection error. 1. Please reboot the machine.
2. If the problem persists, contact customer service.
ROCD connection error. 1. Please reboot the machine.
2. If the problem persists, contact customer service.
29999-20011 - SAVE ERROR
Description:
Resolution:
Unknown mapping error
Unknown mapping error
29999-20012 - SAVE ERROR
Description:
Resolution:
Problem with lidar pitched down
Problem with lidar pitched down
704 - UI ERROR
Description:
Resolution:
1. Please contact customer service and report about this.
2. Please reboot the machine.
1. Please contact customer service and report about this.
2. Please reboot the machine.
706 - APP STATE CRITICAL ERROR
Description:
Resolution:
1. Please contact customer service and report about this.
2. Please reboot the machine.
1. Please contact customer service and report about this.
2. Please reboot the machine.
1 - FAULT_ISR_RESET
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
2 - FAULT_ISR_NMI
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
3 - FAULT_ISR_HARDFAULT
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
4 - FAULT_ISR_MEM_MANAGE
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
5 - FAULT_ISR_BUS_FAULT
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
6 - FAULT_ISR_USAGE_FAULT
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
7 - FAULT_ISR_RESERVED8
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
8 - FAULT_ISR_RESERVED9
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
9 - FAULT_ISR_RESERVED10
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
10 - FAULT_ISR_RESERVED11
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
11 - FAULT_ISR_SV_CALL
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
12 - FAULT_ISR_DEBUG_MONITOR
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
13 - FAULT_ISR_RESERVED13
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
14 - FAULT_ISR_PEND_SV
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
15 - FAULT_ISR_SYS_TICK
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
16 - FAULT_WINDOW_WATCHDOG_TRIPPED
Description: Watchdog tripped. If it is not pet every 10 ms then it will fire. If this only happens very occasionally then unit is probably fine, recommend rebooting. If this happens many times, RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
17 - FAULT_ISR_PVD
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
18 - FAULT_ISR_TAMP_STAMP
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
19 - FAULT_ISR_RTC_WKUP
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
20 - FAULT_ISR_FLASH
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
21 - FAULT_ISR_RCC
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
22 - FAULT_ISR_EXTI0
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
23 - FAULT_ISR_EXTI1
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
24 - FAULT_ISR_EXTI2
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
25 - FAULT_ISR_EXTI3
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
26 - FAULT_ISR_EXTI4
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
27 - FAULT_ISR_DMA1_STREAM0
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
28 - FAULT_ISR_DMA1_STREAM1
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
29 - FAULT_ISR_DMA1_STREAM2
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
30 - FAULT_ISR_DMA1_STREAM3
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
31 - FAULT_ISR_DMA1_STREAM4
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
32 - FAULT_ISR_DMA1_STREAM5
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
33 - FAULT_ISR_DMA1_STREAM6
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
34 - FAULT_ISR_ADC
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
35 - FAULT_ISR_CAN1_TX
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
36 - FAULT_ISR_CAN1_RX0
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
37 - FAULT_ISR_CAN1_RX1
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
38 - FAULT_ISR_CAN1_SCE
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
39 - FAULT_ISR_EXTI9_5
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
40 - FAULT_ISR_TIM1_BRK_TIM9
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
41 - FAULT_ISR_TIM1_UP_TIM10
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
42 - FAULT_ISR_TIM1_TRG_COM_TIM11
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
43 - FAULT_ISR_TIM1_CC
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
44 - FAULT_ISR_TIM2
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
45 - FAULT_ISR_TIM3
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
46 - FAULT_ISR_TIM4
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
47 - FAULT_ISR_I2C1_EV
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
48 - FAULT_ISR_I2C1_ER
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
49 - FAULT_ISR_I2C2_EV
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
50 - FAULT_ISR_I2C2_ER
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
51 - FAULT_ISR_SPI1
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
52 - FAULT_ISR_SPI2
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
53 - FAULT_ISR_USART1
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
54 - FAULT_ISR_USART2
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
55 - FAULT_ISR_USART3
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
56 - FAULT_ISR_EXT15_10
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
57 - FAULT_ISR_RTC_ALARM
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
58 - FAULT_ISR_OTG_FS_WKUP
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
59 - FAULT_ISR_TIM8_BRK_TIM12
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
60 - FAULT_ISR_TIM8_UP_TIM13
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
61 - FAULT_ISR_TIM8_TRG_COM_TIM14
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
62 - FAULT_ISR_TIM8_CC
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
63 - FAULT_ISR_DMA1_STREAM7
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
64 - FAULT_ISR_FSMC
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
65 - FAULT_ISR_SDIO
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
66 - FAULT_ISR_TIM5
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
67 - FAULT_ISR_SPI3
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
68 - FAULT_ISR_UART4
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
69 - FAULT_ISR_UART5
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
70 - FAULT_ISR_TIM6_DAC
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
71 - FAULT_ISR_TIM7
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
72 - FAULT_ISR_DMA2_Stream0
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
73 - FAULT_ISR_DMA2_Stream1
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
74 - FAULT_ISR_DMA2_Stream2
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
75 - FAULT_ISR_DMA2_Stream3
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
76 - FAULT_ISR_DMA2_Stream4
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
77 - FAULT_ISR_ETH
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
78 - FAULT_ISR_ETH_WKUP
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
79 - FAULT_ISR_CAN2_TX
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
80 - FAULT_ISR_CAN2_RX0
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
81 - FAULT_ISR_CAN2_RX1
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
82 - FAULT_ISR_CAN2_SCE
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
83 - FAULT_ISR_OTG_FS
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
84 - FAULT_ISR_DMA2_Stream5
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
85 - FAULT_ISR_DMA2_Stream6
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
86 - FAULT_ISR_DMA2_Stream7
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
87 - FAULT_ISR_USART6
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
88 - FAULT_ISR_I2C3_EV
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
89 - FAULT_ISR_I2C3_ER
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
90 - FAULT_ISR_OTG_HS_EP1_OUT
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
91 - FAULT_ISR_OTG_HS_EP1_IN
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
92 - FAULT_ISR_OTG_HS_WKUP
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
93 - FAULT_ISR_OTG_HS
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
94 - FAULT_ISR_DCMI
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
95 - FAULT_ISR_CRYP
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
96 - FAULT_ISR_HASH_RNG
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
97 - FAULT_ISR_FPU
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
98 - FAULT_ISR_RESERVED
Description: STM32F4 Chip failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
108 - FAULT_ADC1_INIT_FAILED
Description: Stm32F4 Chip level problem: ADC failed to initialize. RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
110 - FAULT_ADC3_INIT_FAILED
Description: Stm32F4 Chip level problem: ADC failed to initialize. RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
111 - FAULT_ADC_INIT_INVALID_CHANNEL_ID
Description: Probable firmware bug; update firmware and reboot.
Resolution:
Contact Brain to update the firmware and reboot the robot.
Contact Brain to update the firmware and reboot the robot.
112 - FAULT_ADC_INIT_CHANNEL_FAILED
Description: Hardware didn't init; probably RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
113 - FAULT_ADC1_INIT_DMA_FAILED
Description: Stm32F4 Chip level problem: ADC failed to initialize. RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
115 - FAULT_ADC3_INIT_DMA_FAILED
Description: Stm32F4 Chip level problem: ADC failed to initialize. RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
122 - FAULT_ENCODER0_INIT_FAILED
Description: Stm32F4 Chip level problem: Encoder driver failed to initialize. RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
123 - FAULT_ENCODER1_INIT_FAILED
Description: Stm32F4 Chip level problem: Encoder driver failed to initialize. RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
124 - FAULT_ENCODER0_SYNC_FAILED
Description: Hardware didn't init; probably RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
125 - FAULT_ENCODER1_SYNC_FAILED
Description: Hardware didn't init; probably RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
126 - FAULT_ETHERNET_MEMORY_ALLOC_FAILED
Description: Stm32F4 Chip level problem:Ethernet driver failure. RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
128 - FAULT_IMU_I2C_INIT_FAILED
Description: Stm32F4 Chip level problem: I2C driver Init failure. RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
130 - FAULT_IMU_BOSCH_INIT_FAILED
Description: IMU failure. If rare, try re-booting VCU. If this happens many times RMA VCU
Resolution:
If rare, try re-booting VCU. If this happens many times RMA VCU
If rare, try re-booting VCU. If this happens many times RMA VCU
132 - FAULT_L6235_PWM_TIMER_INIT_FAILED
Description: Stm32F4 Chip level problem: PWM timer Init failure. RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
133 - FAULT_L6235_PWM_TIMER_SYNC_FAILED
Description: Stm32F4 Chip level problem: PWM failure. RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
134 - FAULT_L6235_LT_PWM_CFG_FAILED
Description: Stm32F4 Chip level problem: PWM failure. RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
135 - FAULT_L6235_RT_PWM_CFG_FAILED
Description: Stm32F4 Chip level problem: PWM failure. RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
136 - FAULT_L6235_SWEEPER_PWM_CFG_FAILED
Description: Stm32F4 Chip level problem: PWM failure. RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
137 - FAULT_L6235_BREAK_DEAD_TIME_CFG_FAILED
Description: Hardware didn't init; probably RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
138 - FAULT_MCU_VREF_OUT_OF_RANGE
Description: VCU hardware failure: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
139 - FAULT_HOST_PACKET_CHECKSUM_FAILED
Description: Ethernet communication issue. Try rebooting the machine and see if this resolves.
Resolution:
Reboot the machine
Reboot the machine
141 - FAULT_INVALID_TRACTION_SPEED_COMMANDED
Description: FW received a drive command at too high of a speed. Could be a bug in SW or FW. Please notify Brain if this error is seen. Should clear on a reboot.
Resolution:
Reboot the robot, if error persists contact Brain to troubleshoot as a potential SW issue.
Reboot the robot, if error persists contact Brain to troubleshoot as a potential SW issue.
142 - FAULT_INVALID_DRIVE_COMMAND_TYPE
Description: FW received an invalid drive command. Could be a bug in SW or FW. Please notify Brain if this error is seen. Should clear on a reboot.
Resolution:
Reboot the robot, if error persists contact Brain to troubleshoot as a potential SW issue.
Reboot the robot, if error persists contact Brain to troubleshoot as a potential SW issue.
144 - FAULT_REQUEST_PACKET_CHECKSUM_FAILED
Description: LBCM gave a bad checksum; try rebooting LBCM
Resolution:
Reboot the robot
Reboot the robot
149 - FAULT_DRIVE_SPEED_ABOVE_LIMIT
Description: FW received a drive command at too high of a speed. Could be a bug in SW or FW. Please notify Brain if this error is seen. Should clear on a reboot.
Resolution:
Reboot the robot, if error persists contact Brain to troubleshoot as a potential SW issue.
Reboot the robot, if error persists contact Brain to troubleshoot as a potential SW issue.
150 - FAULT_DRIVE_SPEED_BELOW_LIMIT
Description: FW received a drive command at too low of a speed. Could be a bug in SW or FW. Please notify Brain if this error is seen. Should clear on a reboot.
Resolution:
Reboot the robot, if error persists contact Brain to troubleshoot as a potential SW issue.
Reboot the robot, if error persists contact Brain to troubleshoot as a potential SW issue.
151 - FAULT_DRIVE_THROTTLE_ABOVE_LIMIT
Description: Internal throttle setting issue. Try rebooting.
Resolution:
Reboot the robot
Reboot the robot
152 - FAULT_DRIVE_THROTTLE_BELOW_LIMIT
Description: Internal throttle setting issue. Try rebooting.
Resolution:
Reboot the robot
Reboot the robot
153 - FAULT_DRIVE_MOTOR_OVER_CURRENT
Description:
Resolution:
154 - FAULT_UNALIGNED_MEMORY
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
162 - FAULT_UNKNOWN_LEGACY_CODE
Description: Software bug; update firmware and reboot.
Resolution:
Contact Brain to update the firmware and reboot the robot.
Contact Brain to update the firmware and reboot the robot.
163 - FAULT_CAN_INIT_FAILED
Description: VCU chip error: Can bus failed in initialize. RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
164 - FAULT_CAN_FILTER_CFG_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
165 - FAULT_CAN_INVALID_NUMBER_OF_FIFOS
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
167 - FAULT_PERIPHERAL_CLOCK_INIT_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
168 - FAULT_SYSTEM_CLOCK_INIT_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
169 - FAULT_TIMESTAMP_TIMER_INIT_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
170 - FAULT_ERROR_INTERRUPT_HANDLER_CALLED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
171 - FAULT_PVD_HANDLER_CALLED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
172 - FAULT_SRAM_INIT_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
174 - FAULT_RTC_INIT_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
181 - FAULT_WINDOW_WATCHDOG_CFG_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
182 - FAULT_IND_WATCHDOG_CFG_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
183 - FAULT_FAIL_SAFE_POR
Description:
Resolution:
184 - FAULT_UNKNOWN_EXCEPTION
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
185 - FAULT_SYSTEM_ABORT
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
186 - FAULT_SYSTEM_EXIT
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
187 - FAULT_SYSTEM_KILL
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
188 - FAULT_SYSTEM_STACK_CHECK_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
189 - FAULT_SYSTEM_RAISE
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
190 - FAULT_SYSTEM_ASSERT
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
191 - FAULT_BAD_CLIFF_SENSOR
Description: Cliff sensor is disconnected or cabling is bad. Will trigger on bootup, requires RMA and fix of cliff sensors.
Resolution:
RMA the robot and replace the cliff sensors
RMA the robot and replace the cliff sensors
204 - FAULT_INVALID_CONTROL_MODE
Description:
Resolution:
Reboot the robot, it error persists RMA robot to repair depot and have HW inspected.
Reboot the robot, it error persists RMA robot to repair depot and have HW inspected.
213 - FAULT_MOTOR_INTERNAL_FAULT
Description:
Resolution:
Reboot the robot, it error persists RMA robot to repair depot and have HW inspected.
Reboot the robot, it error persists RMA robot to repair depot and have HW inspected.
215 - FAULT_HARD_CMD_TIMEOUT
Description: LBCM is communicating way too slow to drive safely. Reboot.
Resolution:
Reboot the robot
Reboot the robot
217 - FAULT_ESTOP_DEASSERTION_COUNT
Description: Robot stuck in a software Emergency Stop
Resolution:
Release the emergency stop button, reboot the robot.
Release the emergency stop button, reboot the robot.
219 - FAULT_PAGER_LOCALIZATION_FAILED
Description: Did not receive an acknowledgement back on setting localization
Resolution:
Re-pair the pager
Re-pair the pager
221 - FAULT_F3_UART_INIT_FAILED
Description: STM32 chip-level initialization failure
Resolution:
Contact Brain to troubleshoot
Contact Brain to troubleshoot
223 - FAULT_ENCODERS_DISCONNECTED
Description: Triggers if encoder is completely disconnected
Resolution:
Verify cabling to the encoders, replace encoder if issues persists consistently
Verify cabling to the encoders, replace encoder if issues persists consistently
226 - FAULT_F3_HEARTBEAT_NOT_DETECTED
Description:
Resolution:
Contact Brain to troubleshoot
Contact Brain to troubleshoot
229 - FAULT_F3_SAFETY_STATE_MISMATCH
Description:
Resolution:
Contact Brain to troubleshoot
Contact Brain to troubleshoot
230 - FAULT_F3_HARD_FAULT
Description:
Resolution:
Contact Brain to troubleshoot
Contact Brain to troubleshoot
237 - FAULT_SINGLE_MOTOR_FAILURE
Description:
Resolution:
Reboot the robot, it error persists RMA robot to repair depot and have HW inspected.
Reboot the robot, it error persists RMA robot to repair depot and have HW inspected.
242 - FAULT_ENCODER_BACKWARDS
Description:
Resolution:
Contact Brain to troubleshoot
Contact Brain to troubleshoot
244 - FAULT_F3_PROGRAM_FAIL_EXCEEDED_ALLOWABLE_RETRIES
Description:
Resolution:
Contact Brain to troubleshoot
Contact Brain to troubleshoot
245 - FAULT_CODE_F4_CHIP_OVERTEMP
Description: STM F4 Over-temperature Warning
Resolution:
1. Please wait 15 minutes to let the temperature decrease.
2. Press the blue button to resume.
1. Please wait 15 minutes to let the temperature decrease.
2. Press the blue button to resume.
246 - FAULT_CODE_TEMP1_OVERTEMP
Description: Thermistor 1 Over-temperature Warning
Resolution:
1. Please wait 15 minutes to let the temperature decrease.
2. Press the blue button to resume.
1. Please wait 15 minutes to let the temperature decrease.
2. Press the blue button to resume.
247 - FAULT_CODE_TEMP2_OVERTEMP
Description: Thermistor 2 Over-temperature Warning
Resolution:
1. Please wait 15 minutes to let the temperature decrease.
2. Press the blue button to resume.
1. Please wait 15 minutes to let the temperature decrease.
2. Press the blue button to resume.
513 - FAULT_CODE_DIFFERENTIAL_DRIVE_TASK_CREATE_FAIL
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
515 - FAULT_CODE_DIFFERENTIAL_DRIVE_LOOP_TIME_ERROR_FATAL
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
516 - FAULT_CODE_DIFFERENTIAL_DRIVE_COMM_ERROR
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
517 - FAULT_CODE_DIFFERENTIAL_DRIVE_SENSOR_READ_ERROR
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
518 - FAULT_CODE_DIFFERENTIAL_DRIVE_DIAG_FAULT_ERROR
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
519 - FAULT_CODE_DIFFERENTIAL_DRIVE_DIAG_FAULT_READ_ERROR
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
525 - FAULT_CODE_DIFFERENTIAL_DRIVE_GET_STATS_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
769 - FAULT_CODE_FAULT_HANDLER_MAJOR_FAULT_Q_INIT_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
770 - FAULT_CODE_FAULT_HANDLER_CRITICAL_FAULT_Q_INIT_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
771 - FAULT_CODE_FAULT_HANDLER_FATAL_FAULT_Q_INIT_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
772 - FAULT_CODE_FAULT_HANDLER_INOPERABLE_FAULT_Q_INIT_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
1282 - FAULT_CODE_ANALOG_REGISTER_PARAM_ERROR
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
1283 - FAULT_CODE_ANALOG_OPEN_ERROR
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
1284 - FAULT_CODE_ANALOG_TOO_MANY_ADCS
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
2049 - FAULT_CODE_IO_SERVICE_SW_ESTOP_OPEN_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
2050 - FAULT_CODE_IO_SERVICE_BLUE_BUTTON_OPEN_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
2051 - FAULT_CODE_IO_SERVICE_ESTOP_BUTTON_OPEN_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
2052 - FAULT_CODE_IO_SERVICE_WATCHDOG_RELEASE_OPEN_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
2053 - FAULT_CODE_IO_SERVICE_MOTOR_STOP_OPEN_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
2561 - FAULT_CODE_LEFT_BUMPER_DEVICE_OPEN_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
2562 - FAULT_CODE_RIGHT_BUMPER_DEVICE_OPEN_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
2817 - FAULT_CODE_POWER_MANAGER_IO_INIT_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
3073 - FAULT_CODE_PRIMARY_BATTERY_MANAGER_INIT_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
3585 - FAULT_CODE_VACUUM_CONTROLLER_IO_INIT_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
3588 - FAULT_CODE_VACUUM_CONTROLLER_MOTOR_DRIVER_FAULT
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
4615 - FAULT_CODE_SWEEPER_MOTOR_DRIVER_DIAG_FAULT
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
4865 - FAULT_CODE_SWEEPER_CONTROLLER_IO_INIT_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
5121 - FAULT_CODE_SMI_FOPEN_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
5122 - FAULT_CODE_SMI_READ_SAFETY_TAKEOVER_STATUS_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
5123 - FAULT_CODE_SMI_READ_SAFETY_HARD_FAULT_INDICATOR_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
5124 - FAULT_CODE_SMI_FD_NOT_VALID
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
5125 - FAULT_CODE_SMI_COMM_FOPEN_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
5126 - FAULT_CODE_SMI_SET_AUTONOMY_STATUS_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
5127 - FAULT_CODE_SMI_SET_ESTOP_STATUS_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
5133 - FAULT_CODE_SMI_DRIVER_REGISTER_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
5134 - FAULT_CODE_SMI_READ_BUFFER_OVERFLOW
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
5136 - FAULT_CODE_SMI_NULL_DEVICE_PTR
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
5377 - FAULT_CODE_TEMPERATURE_MONITOR_IO_INIT_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
5889 - FAULT_CODE_HW_VERSION_OPEN_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
5890 - FAULT_CODE_HW_VERSION_READ_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
7681 - FAULT_CODE_CLIFF_SENSOR_INIT_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
7682 - FAULT_CODE_CLIFF_SENSOR_USED_BEFORE_INIT
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
8195 - FAULT_CODE_EXCEPTION_ASSERT
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
8705 - FAULT_CODE_OBSTACLE_RESPONSE_SENSOR_INDEX_NOT_FOUND
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
9473 - FAULT_CODE_IMU_DRIVER_REGISTER_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
9474 - FAULT_CODE_IMU_DEVICE_INIT_FAILED
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
9478 - FAULT_CODE_IMU_BNO055_I2C_DEVICE_UNAVAILABLE
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
9479 - FAULT_CODE_IMU_DRIVER_INSUFFICENT_MEMORY
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
9481 - FAULT_CODE_IMU_DRIVER_NULL_PATH
Description: VCU chip error: RMA VCU
Resolution:
Reboot robot. If error persists, RMA VCU
Reboot robot. If error persists, RMA VCU
100 - FAULT_CLIFF_RESPONSE_TIMED_OUT
Description: Cliff response timeout
Resolution:
Reboot the robot, if error persists RMA robot to repair depot and have cliff sensors inspected.
Reboot the robot, if error persists RMA robot to repair depot and have cliff sensors inspected.
221 -
Description: F3 UART initialization failed. Action: Fatal fault. A reboot will be required.
Resolution:
Reboot the robot
Reboot the robot
227 -
Description: F3 major version mismatch. Action: Fatal fault. A reboot will be required.
Resolution:
Reboot the robot, if error persists contact Brain to troubleshoot.
Reboot the robot, if error persists contact Brain to troubleshoot.
226 -
Description: The processor was stuck and the watchdog could not be reset. Action: Safety Processor resets and the main processor asserts an estop
Resolution:
Reboot the robot
Reboot the robot
228 -
Description: F3 minor version mismatch. Action: Fatal fault. A reboot will be required.
Resolution:
Reboot the robot
Reboot the robot
229 -
Description: F3 Safety state mismatch. Action:Fatal fault. A reboot will be required.
Resolution:
Reboot the robot
Reboot the robot
230 -
Description: F3 hard fault or UART overflow error. Action:Fatal fault. A reboot will be required.
Resolution:
Reboot the robot
Reboot the robot
237 -
Description: Single motor failure. Action:Fatal fault. Robot is inoperable. Call customer support.
Resolution:
Contact Brain to troubleshoot
Contact Brain to troubleshoot
242 -
Description: Encoder backwards. Action: Fatal fault. Robot is inoperable. Call customer support.
Resolution:
Contact Brain to troubleshoot
Contact Brain to troubleshoot
400 -
Description: Left encoder readings and left tachometer readings have a disparity > 10% for 1s. Action: Estop, Send message to main processor about the fault.
Resolution:
Hit the E-stop button after the issue occurs, leave the machine online with the ROC icon lit up. Contact Brain to troubleshoot and provide information such as timestamp of E-stop press
Hit the E-stop button after the issue occurs, leave the machine online with the ROC icon lit up. Contact Brain to troubleshoot and provide information such as timestamp of E-stop press
401 -
Description: Right encoder readings and right tachometer readings have a disparity > 10% for 1s.. Action: Estop, Send message to main processor about the fault.
Resolution:
Hit the E-stop button after the issue occurs, leave the machine online with the ROC icon lit up. Contact Brain to troubleshoot and provide information such as timestamp of E-stop press
Hit the E-stop button after the issue occurs, leave the machine online with the ROC icon lit up. Contact Brain to troubleshoot and provide information such as timestamp of E-stop press
402 -
Description: The safety processor was unable to start the PWM module responsible for driving the motor for either of the motors, in the process of gaining control during a cliff detected event. Action:Estop, Send message to main processor about the fault.
Resolution:
Hit the E-stop button after the issue occurs, leave the machine online with the ROC icon lit up. Contact Brain to troubleshoot and provide information such as timestamp of E-stop press
Hit the E-stop button after the issue occurs, leave the machine online with the ROC icon lit up. Contact Brain to troubleshoot and provide information such as timestamp of E-stop press
403 -
Description: The safety processor was unable to stop the PWM module responsible for driving the motor for either of the motors in the process of handing back control to the main processor.. Action: Estop, Send message to main processor about the fault.
Resolution:
Hit the E-stop button after the issue occurs, leave the machine online with the ROC icon lit up. Contact Brain to troubleshoot and provide information such as timestamp of E-stop press
Hit the E-stop button after the issue occurs, leave the machine online with the ROC icon lit up. Contact Brain to troubleshoot and provide information such as timestamp of E-stop press
404 -
Description: All three values for a safety-type variable are different or an attempt has been made to read a safety-variable that hasn't been initialized yet. Action: Estop, Send message to main processor about the fault.
Resolution:
Hit the E-stop button after the issue occurs, leave the machine online with the ROC icon lit up. Contact Brain to troubleshoot and provide information such as timestamp of E-stop press
Hit the E-stop button after the issue occurs, leave the machine online with the ROC icon lit up. Contact Brain to troubleshoot and provide information such as timestamp of E-stop press
406 -
Description: Any of the following peripherals were not configured properly:
Oscillator
System Clock
DMA modules for cliff sensors ADC modules for cliff sensors
Action: Estop, Send message to main processor about the fault.
Resolution:
Hit the E-stop button after the issue occurs, leave the machine online with the ROC icon lit up. Contact Brain to troubleshoot and provide information such as timestamp of E-stop press
Hit the E-stop button after the issue occurs, leave the machine online with the ROC icon lit up. Contact Brain to troubleshoot and provide information such as timestamp of E-stop press
500 -
Description: Coder Error- Tachometer was being read before initialization. Action: Estop, Send message to main processor about the fault.
Resolution:
Hit the E-stop button after the issue occurs, leave the machine online with the ROC icon lit up. Contact Brain to troubleshoot and provide information such as timestamp of E-stop press
Hit the E-stop button after the issue occurs, leave the machine online with the ROC icon lit up. Contact Brain to troubleshoot and provide information such as timestamp of E-stop press
501 -
Description: An increment operator was used on a safety- variable. Action: Estop, Send message to main processor about the fault.
Resolution:
Hit the E-stop button after the issue occurs, leave the machine online with the ROC icon lit up. Contact Brain to troubleshoot and provide information such as timestamp of E-stop press
Hit the E-stop button after the issue occurs, leave the machine online with the ROC icon lit up. Contact Brain to troubleshoot and provide information such as timestamp of E-stop press
502 -
Description: User was trying to access an invalid Tachometer, Encoder or DMA module. Action: Estop, Send message to main processor about the fault.
Resolution:
Hit the E-stop button after the issue occurs, leave the machine online with the ROC icon lit up. Contact Brain to troubleshoot and provide information such as timestamp of E-stop press
Hit the E-stop button after the issue occurs, leave the machine online with the ROC icon lit up. Contact Brain to troubleshoot and provide information such as timestamp of E-stop press
195 - FAULT_ROBOT_IS_SPEEDING
Description: Robot was unable to control speed to remain below the maximum speed. For certain earlier versions of firmware, this error occurs spuriously when the user pushes the robot.
Resolution:
Contact Brain to troubleshoot
Contact Brain to troubleshoot
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SoftBank Robotics America Customer Care
844-737-7371
whiz-support@softbankrobotics.com